Sollea Refund and Cancellation Policy
Last updated: 28 September 2026
1. Free Trial and Auto-Renewal
Sollea offers a 7-day free trial, which requires a valid payment card to start. Unless you cancel before the trial ends, it converts automatically into a paid subscription and we will charge your card the applicable subscription price. We will email you a reminder before your trial converts to a paid subscription.
Current subscription plans are shown at sollea.app/pricing, currently billed at £9.99 per month or £99 per year. Subscriptions renew automatically at the end of each billing period, at the then-current price, until you cancel.
2. Your Right to Cancel (Cooling-Off Period)
As a consumer, you have a statutory right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel your subscription within 14 days of starting it, for any reason, and receive a full refund.
Because Sollea gives you access to digital content and generated scripts immediately, starting your free trial or subscription counts as asking us to begin providing the Service straight away, during the cooling-off period. If you cancel after we've started providing the Service but within the 14 days, and you were not on a free trial at the time, we may deduct a proportionate amount for the service already supplied to you before you cancel.
Where you cancel during a free trial itself, you will not be charged, because the paid subscription has not yet begun.
3. Cancelling Your Subscription and Refunds
You can cancel your subscription at any time from your account settings, or by emailing hellosollea@gmail.com. Cancellation takes effect at the end of your current billing period, and you'll keep access until then. We don't charge a cancellation fee.
Outside the statutory cooling-off period described above, payments already made for a billing period are non-refundable, except where the law requires a refund, or where we've made an error, such as a duplicate or incorrect charge.
If you believe you've been charged in error, contact us at hellosollea@gmail.com and we'll look into it promptly.
Contact Us
Sollea
Email: hellosollea@gmail.com